Elisabeth Kübler-Ross’s Map

Elisabeth Kübler-Ross’s Map

The Change Curve is well known. It has appeared in episodes of House and other popular TV programmes. Here’s how it is portrayed in The Simpsons, when Homer is thought to have swallowed a poisonous blowfish:

It is usually applied to predicting and managing people’s different emotional states one-to-one. But as we shall see, it has also been applied to organisation-wide change.

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